Customization is not a luxury, but a necessity
So what does work? Customization. Semeijn describes how even small interventions - such as personal workload management - already have a huge impact on the job satisfaction and sustainable employability of employees. The secret? Giving people the feeling that they matter.
It sounds simple, but it takes guts. Because customization requires attention. For dialogue. For space. And yes - the realization that not everything fits into a dashboard. But that is precisely what makes the difference: those who dare to invest in development, in flexibility and in job satisfaction not only see people perform better, but also stay longer.
That is not a cost. That is sustainable return.
Autonomy is not a recipe
Another important point Semeijn makes: self-direction is not sacrosanct. Autonomy works, but only if it suits both the type of work and the person. Without structure or direction, freedom can also lead to stress or paralysis.
So sustainable HRM requires nuance. It is not a blueprint. Not a one-size-fits-all model. It is a continuous game between frameworks and space, between trust and responsibility. And it requires that you as an organization keep listening, keep learning and dare to adjust.
HR must go back to the heart of the organization
As far as we are concerned, Judith Semeijn touches on the core of the future of work: as an organization, you cannot make a sustainable impact without a strong, people-oriented HR foundation. HR must return to the heart of the organization. Not as an executor, but as a strategic partner. Not as a facility counter, but as a system change agent.
At ImpactWork, we see this in every transformation: sustainable growth requires new choices in leadership, culture and HR policy. In our programs - from HR Transformation Advisory to Employee Experience - we build organizations in which people are not the closing factor, but the lever for progress.
Because in the end, it's simple: you can't be a B Corp with an old school HR policy. And you can't build a sustainable brand on a culture where well-being is optional.
So the real question is: how principled do you want to be?